Growth partner for Australian small businesses

We find what's costing you time and money. Then we fix it.

We handle your

A Melbourne-based digital agency helping small businesses across Australia get found, get enquiries and grow.

Growth AuditSample · Plumbing · 1/554/100
Critical

Quote form sends no confirmation

Customers can't tell the enquiry arrived, so many ring the next plumber.

Growth AuditSample · Plumbing · 2/554/100
Critical

Not in Google's top 3 for "emergency plumber"

Three competitors hold the map pack for your suburb.

Growth AuditSample · Plumbing · 3/554/100
Fix soon

9 of 20 recent reviews unanswered

Replies build trust with people comparing quotes.

Growth AuditSample · Plumbing · 4/554/100
Fix soon

Last Instagram post 7 months ago

Competitors post weekly and run ads in your area.

Growth AuditSample · Plumbing · 5/554/100
Working

Strong rating: 4.8★ from 140 reviews

A good base for ads and landing pages.

Sample findings. Your audit is built from your own business.

PlumbersHVACElectriciansPest controlTilingPaintingRoofingLandscapingBuildersDentalChiropractorsPhysiotherapyCleaningSalonsPhotographers+ other local businesses

What we do

Everything that brings customers in and turns them into bookings

One team across every channel. The audit shows which of these you need. You never pay for the rest.

A phone showing a street map with one location pin glowing gold

Get found

Show up when people search for what you do.

  • Websites & conversion

    Fast, mobile-first sites built to turn visitors into enquiries. Or we fix the one you have.

  • SEO

    Rank for the searches your customers make in your suburbs, from technical fixes to local content.

  • GEO & AI search

    Get recommended when people ask ChatGPT, Gemini or Google's AI for a business like yours.

  • Google Business Profile

    Win the map results with a complete profile, fresh photos, regular posts and the right categories.

A phone with gold notification bubbles rising from its screen

Get more enquiries

Paid reach and content that makes people act.

  • Google Ads

    Search and Local Services campaigns aimed at people ready to book now.

  • Meta Ads

    Facebook and Instagram campaigns for your service area, tested and tuned every week.

  • Ad creative & UGC video

    Reels, posts and customer-style videos made for your ads.

  • Social media management

    A consistent, professional presence on the platforms your customers check.

A desk calendar with one day ticked in gold, beside a phone with five gold stars

Convert & keep

Turn enquiries into jobs, and one-off customers into repeat ones.

  • Our own system

    Enquiry-to-booking system

    Every enquiry gets an instant reply, the right questions, a quote you approve, follow-up and a booking. See how it works

  • Reputation & review management

    Ask every happy customer for a review, reply to every review, and handle unhappy ones before they hurt you.

  • Email & SMS marketing

    Campaigns to past customers for repeat work, seasonal offers and reminders.

  • Tracking & reporting

    Calls, forms and bookings tracked, with one plain monthly report on what worked.

A laptop with dashboard panels joined by gold lines

Automate & build

Save hours every week with tools built around your business.

  • AI & workflow automation

    Automate repetitive admin like follow-ups, data entry, quoting steps and scheduling, so your team spends time on paid work.

  • Custom software & apps

    Booking tools, client portals, calculators and internal dashboards, built to fit how your business runs.

Free growth audit

See exactly where you're losing customers

We check your business the way a customer finds it, then email you a clear report. It's yours to keep.

  • What's broken, with the evidence
  • What to fix first
  • Free. No sales pitch unless you ask

Request your free audit

We'll send your report by email within 24 hours.

We only use your details to prepare and send your audit. See our Privacy Policy.

How we work

From audit to more bookings

  1. 1

    Audit

    We find what's costing you customers and show you the evidence.

  2. 2

    Plan

    A short call to agree the fixes that matter most for your goals and budget.

  3. 3

    Build & launch

    Our team does the work. You approve, we go live, usually in about 14 days.

  4. 4

    Grow & report

    We keep improving and show you the numbers every month.

Enquiry-to-booking system

More leads only help if someone answers them

While you're busy, our system replies to every enquiry, gets the details, sends the quote you approve and books the job.

  1. 1
    Instant replyEvery enquiry gets an answer in seconds.
  2. 2
    Questions & photosCollects the details you need to quote.
  3. 3
    Your quote, approved by youNothing goes out until you say so.
  4. 4
    Follow-upChecks in with quiet customers for you.
  5. 5
    Booked inThe customer picks a time. It lands in your calendar.
  6. 6
    Invoice & payment linkSent once the job is done.

See one real enquiry go from first message to booked job.

Website enquiryExample

Why LeadSpells

One partner instead of five suppliers

  • Audit first, not a package

    We recommend only what your audit shows you need, and we explain why.

  • Every channel, one team

    Website, search, ads, content and follow-up work together instead of blaming each other.

  • Numbers you can read

    A plain monthly report: enquiries, bookings and what we changed.

Questions

Is the audit really free?

Yes, it is completely free. The full report is yours to keep, even if you decide not to work with us.

How long does the audit take?

We email your audit report within 24 hours of your request.

How long does setup take?

Most work is set up, tested and live in about 14 days. It can be faster when we get prompt access to your website, accounts and business information.

Do I have to use all your services?

No. You only take the services that suit your business. The audit shows which ones those are.

What kind of businesses do you work with?

Small businesses across Australia: trades and home services, health clinics, cleaning, salons, photography and other local services.

Where are you based?

Melbourne. We work with businesses across Australia.

Find out what's costing you customers

Get your free audit →